White Glove Logistics
Premium Handling For Precious Cargo to Elevate Your Brand Through Superior Delivery
At The Advance Group, our White Glove Services are designed to elevate the delivery experience for your customers. We understand the importance of maintaining excellence throughout the customer journey, especially when delivering high-quality products. Our commitment is to ensure that the final touchpoint in the customer journey leaves a lasting, positive impression, thereby safeguarding your brand’s reputation and integrity.
An Opportunity to Exceed Expectations
Create lasting customer relationships through these critical touchpoints:
- Transparent Visibility & Real-time Tracking
- Memorable Unboxing Experience
- Surpassing Customer Expectations
Premier Home Delivery
Offering convenience and flexibility to customers:
- Option for customers to schedule delivery via text, email, or phone
- Flexible delivery time frames to suit customer needs
- Professional White Glove delivery teams dedicated to superior service
- Hassle-free pick-up and repackaging of customer returns
- Careful placement of items in the customer’s preferred room
- Meticulous unboxing and removal of all packaging
- Expert assembly, hookup, and installation services
- Efficient haul-away service for old items
- Secure warehousing and meticulous inventory management